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FAQ
WHO WAS DR. MAX HUBER?

La Mer began when founder Dr. Max Huber suffered burns in a lab accident and was inspired to create his own destiny. Aerospace Physicist by day, star-gazer and dreamer by night, he hoped to unlock the legendary healing powers of the sea he held so dear.

WHAT IS CRÈME DE LA MER'S MIRACLE BROTH?

6,000 experiments and 12 years of searching led to the epiphany of a lifetime – a fermentation process that transformed sea kelp and other pure ingredients into Miracle Broth™. This cell-renewing elixir at the heart of Crème de la Mer would finally transform the look of his skin.

WHAT IS CRÈME DE LA MER'S DECONSTRUCTED WATERS TECHNOLOGY?

Most orders are processed within one to two business days (processing time does not include weekend days).
Orders placed on Saturday and Sunday will be processed the following Monday.
Orders for Priority Shipping will be processed the same day if received by 3:00 PM EST.
Orders are processed and shipped on business days only (Monday through Friday, excluding major holidays).
We're sorry, we are currently unable to accept orders that are billed or shipped to destinations outside the U.S. We apologize for any inconvenience.

*All purchases are subject to bank authorization prior to processing. Only authorized purchases will be processed and shipped.

IS THERE A SPECIFIC WAY I SHOULD APPLY THE CRÈME?

Yes. To activate the Crème's Miracle Broth™ and to release its key ingredients, warm a small amount between your fingertips. As you pat onto clean, dry skin, you will instantly feel the soothing effects of the broth. Smooth over your face, neck, even under the fragile eye area. Apply morning and night.

HOW CAN I FIND OUT ABOUT LA MER SPECIAL EVENTS?

You may sign up to receive the La Mer newsletter from La Mer Online to learn about new products, complimentary shipping and sampling offers and special events in your area.