CUSTOMER SERVICE
LIVE CHAT

Chat with us if you need immediate assistance to:

Know more about the status of an order or return
Modify or cancel an order

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CALL

Call us if you need support with:


Promotional codes
The finalization of an order online
Skincare advice and product recommendations

+41315280555

SHIPPING
SHIPPING COSTS

Shipping and handling charges per order (delivery for most standard orders within 5-7 business days)

 

Standard Shipping Costs:
Austria0 €
Italy0 €
Netherlands0 €
Belgium0 €
Spain0 €
Portugal0 €
Poland0 zl
Switzerland0 chf
SHIPPING OPTIONS

• La Mer offers Standard Shipping Service. Online orders are shipped and delivered Monday through Friday, excluding major holidays. Orders placed on Saturday and Sunday, the next working day will be processed.

• Most orders shipped via Standard Service are processed and shipped in 1 - 2 business days, depending on product availability.

• Most Standard orders are delivered within 2 to 5 business days from the order's ship date.

• All orders are shipped by UPS except the following: Austria and Switzerland are shipped by DHL.

• We only deliver to your billing country.