At La Mer Online, we understand how important security is to you. When you place and order with La Mer Online, we use Secure Socket Layer (SSL) encryption technology. This is the most advanced consumer online security technique to date. You can be assured that your order will be placed safely and securely. We have used government approved encryption software. To find out more about SSL encryption software go to:

In order for encryption to take place, your browser must have the SSL protocol. The browsers that have this software are the following:

- AOL 5.0 and higher
- Internet Explorer 5.0 and higher
- Mozilla Firefox 1.0.4 (Windows only)
- Netscape 6.0 (Windows only)
- Safari RSS

back to top


item availability

Temporarily Out of Stock

If an item selected is temporarily out of stock at the time of your order, you will be notified via email when the product is back in stock.

Please note: The actual delivery date of your order depends on the shipping method you select.

back to top


maximum purchase policy

We regret that we must limit orders to no more than three (3) units of any item with a maximum purchase of € 3000 per customer. For Poland currency: 13,000 ZL, Switzerland currency: 3,500 CHF, and Danish currency: 22,000 KR. If you have any questions please contact us at +800-55111770 (for all countries except Italy), +800-125594 (for Italy) or Contact Us and we will be happy to assist.

back to top


offer codes

Steps for Redeeming an Offer Code:

    1. Enter the offer code on the "Payment Information" section of the "Billing" page.
    2. Type in any additional required information.
    3. Click "Continue Checkout" and the offer will be applied to your order. 

When an offer code is accepted, it will be displayed in the "Order Review" page. If an offer code is not accepted, you will receive an error message on the page.

Important Note: One (1) offer code may be used per order.

back to top


payment options

The following Credit/Debit cards accepted for payment are:

- MasterCard
- Visa
- CODs (Poland only)

We're sorry, we do not accept:

- Layaway plan
- Personal Checks
- Postal Orders

Important information:

- For your security, your billing name and address must match that of the credit card used for payment. We reserve the right to cancel any order that does not match these criteria.

back to top